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About Us Training & Development

TRAINING & DEVELOPMENT

Building Skills.
Growing Confidence.
Delivering Better Care.

Practical, person-centred training that equips our team with the knowledge, skills and confidence to provide safe, respectful and high-quality support.

24+Training ProgramsAcross all departments
150+Team Members TrainedIn the last 12 months
1,200+Training Hours DeliveredIn the last 12 months
98%Completion RateFor assigned training
4.8/5Average SatisfactionFrom our team

Our Training Programs

Comprehensive programs designed to build skills, enhance knowledge and support our team in delivering outstanding care.

NDIS Overview & Worker Responsibilities

Introduces the NDIS framework, participant choice and control, worker responsibilities, safeguarding, documentation, professional boundaries and the NDIS Code of Conduct.

Person-Centred Support

Learn practical person-centred approaches that promote dignity, choice, independence, inclusion and participant voice in everyday support.

Incident Management & Reporting

Develop practical knowledge of incident identification, immediate response, documentation, reporting requirements, escalation pathways and follow-up responsibilities.

Positive Behaviour Support

Explore positive behaviour support principles, proactive strategies, communication techniques, behaviour triggers, restrictive practice awareness and person-centred responses.

First Aid & CPR

Practical training covering CPR, emergency first aid, choking response, basic emergency procedures and workplace response scenarios.

Privacy, Confidentiality & Ethics

Covers privacy responsibilities, confidentiality, informed consent, information handling, professional boundaries, ethical decision-making and respectful practice.

Communication Skills

Develop verbal, written and interpersonal communication skills, active listening, professional documentation and effective communication techniques for person-centred support.

Digital Literacy Essentials

Learn how to confidently use digital documentation systems, participant portals, secure messaging, electronic records, digital compliance tools and workplace technology.

Ongoing Development

We provide ongoing training to ensure our team stays skilled and confident.

Career Growth

Access learning paths that support your career and professional growth within KB7 CARE.

Quality Care

Well-trained teams deliver high quality, safe and compassionate care.

Supportive Culture

We foster a culture of learning, collaboration and continuous improvement.

How Our Training Works

01

Identify

Determine the training needs of your role or team.

02

Learn

Complete the relevant learning modules or workshops.

03

Practise

Apply knowledge through scenarios, activities and practical assessments.

04

Develop

Continue building skills through ongoing professional development.

Training Delivery Options

Hands-on Learning

Self-paced online modules accessible anytime, anywhere.

Interactive Workshops

Engaging face-to-face and virtual sessions led by experienced trainers.

Practical Assessments

Hands-on activities to build confidence and demonstrate competency.

Certification

Recognised certificates to maintain high standards of care and compliance.

Training for Every Stage

New Team Members

Build the foundations needed to start confidently.

Experienced Support Workers

Refresh skills and strengthen existing capabilities.

Team Leaders & Coordinators

Develop leadership, compliance and supervision skills.

Clinical & Allied Health Teams

Support multidisciplinary collaboration and quality outcomes.

Contact Training Team

Our Training Team is here to help you find the right training and answer any questions you may have.

Call Us 1800 527 227