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About Us LEADERSHIP-TEAM Ramila Shire

— LEADERSHIP TEAM

Leadership Team

Our leaders bring experience, integrity and compassion to everything we do.

United by a shared purpose, our leadership team is committed to empowering people and strengthening communities.

Senior Administration & Client Relation Coordinator

Ramila Shire

Experienced in NDIS support coordination, participant administration, recruitment, stakeholder communication, records management and service coordination.


Leadership Team
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Our purpose is simple – to support people with respect, empower independence and build stronger communities together.

– Ramila Shire

"Good coordination starts with listening, understanding and connecting people with the right support."

Extensive administration, support coordination and community services experience

Core Values

  • Compassion in every interaction
  • Integrity in leadership
  • Empowerment through support
  • Excellence in care
  • Community at the heart of everything we do

Areas of Expertise

  • NDIS support coordination
  • administration & recruitment

Experience & Background

Jul 2023 – Early 2024

Allied Health Administrator / Recruiter

Allied Health

Supported candidate sourcing, job advertising, shortlisting, interviews, reference checks, candidate management and client engagement.

Jan 2020 – Jun 2021

Administration Coordinator

Sophia Care, Melbourne

Provided administration support, assisted with participant contact and assessments, reviewed client documentation and liaised with internal and external stakeholders.

Apr 2017 – Dec 2019

Administrative Officer

Allied Home & Community Care

Managed calendars, appointments, filing systems and databases while supporting support coordinators and referral services.

Professional Experience

Support Coordinator

Innovation Care Services Delivery

Supported NDIS participants and families with understanding plans, connecting with providers, arranging assessments, monitoring service provision and developing self-coordination skills.

Qualifications

  • Bachelor of International Tourism & Hotel Management (Human Resource Management)
  • Diploma of Hospitality Management

Achievements

  • Supported NDIS participants and families with plan implementation and service coordination.
  • Built experience across participant administration, recruitment and community services.
  • Supported recruitment activities including candidate sourcing, interviewing and reference checking.
  • Trained two administrative assistants during a period of company expansion.
  • Maintained accurate client, policy and administrative records across multiple service environments.

Professional Memberships

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