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About Us LEADERSHIP-TEAM Iman Fahad

— LEADERSHIP TEAM

Leadership Team

Our leaders bring experience, integrity and compassion to everything we do.

United by a shared purpose, our leadership team is committed to empowering people and strengthening communities.

Admin Officer

Iman Fahad

Brings experience across administration, customer service, financial processing, recruitment support, team supervision and day-to-day operations.


Leadership Team
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Our purpose is simple – to support people with respect, empower independence and build stronger communities together.

– Iman Fahad

"Strong communication, organisation and teamwork help create better outcomes for everyone."

Experience in account administration, customer service and team management

Core Values

  • Compassion in every interaction
  • Integrity in leadership
  • Empowerment through support
  • Excellence in care
  • Community at the heart of everything we do

Areas of Expertise

  • Administration
  • customer service & team coordination

Experience & Background

Feb 2025 – Dec 2025

Junior Team Manager

Titanium Solar

Supervised team performance, supported sales representatives, managed customer appointments, maintained client records, trained new team members and supported daily operational and sales targets.

May 2023 – Dec 2024

Junior Account Officer

Blue Bay Tech, Melbourne

Handled client queries, managed timesheets, maintained documentation, processed transactions, assisted with recruitment and prepared financial reports.

Dec 2022 – Mar 2023

Team Member

KFC, Hoppers Crossing

Provided customer service, handled cash, processed customer orders and supported cleanliness and food safety requirements.

Qualifications

  • Bachelor of Information Technology
  • VCE Qualification

Achievements

  • Progressed into a Junior Team Manager role with responsibility for team performance and daily operations.
  • Supported recruitment, onboarding and training of new team members.
  • Developed experience across administration, customer service, financial processing and team coordination.
  • Currently undertaking a Bachelor of Information Technology at RMIT University.

Professional Memberships

Want to connect with Iman or our leadership team?

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